
The ‘C’ in CRM Means More Than Just ‘Customer’
Recently, a friend asked me to review a draft of his resume. Since I’m familiar with his work history, I was a little surprised to see that he had included CRM experience.

Q & A: Dynamics CRM and NuGet
If you’ve done any custom .NET development against Dynamics CRM you’ve undoubtedly downloaded the Dynamics CRM SDK and run a few of the samples to get a feel for how

RxRM Blog Series: Why Hospitals and Clinics Need CRM in Clinical Research
This blog post is part of an ongoing series on the RxRM initiative at PowerObjects—configuring Microsoft Dynamics CRM to address the highly specialized needs of healthcare organizations. This post features

Dynamics CRM: A Great Fit for HelpDesk Functionality
Here at PowerObjects, we know that Dynamics CRM is a great fit for just about any department in any business. But did you know that Dynamics CRM is also an

Microsoft Dynamics CRM as Vendor Management Software
Did you know that Microsoft Dynamics CRM 2011 is flexible enough to be used as vendor management software? It can help with the following areas: Gain a 360 degree view

xRM versus Force.com
Hello World! <jk> but I thought it was a funny start to this particular blog. From time to time Microsoft releases some great white papers, and one such paper came

Optimizing Complex Report Performance in Microsoft CRM 4.0
Recently I had a privilege to work on a xRM project utilizing CRM 4.0 and SQL Reporting Services to create very complex Business Intelligence reports base on transactional records which