Creating Your Customer Care Dream Team
Organizations big and small, across all industries, are refocusing on customer care strategies. Does your customer care strategy take you the distance?

Marketing Automation Landscape and Microsoft Dynamics 365
Today, we will only worry about marketing automation platforms. The applications must be feature rich and most importantly have an organizational strategy centered on Microsoft Dynamics 365 and bridging the gap between marketing and sales teams.

How to Automatically Send a Webform Submission to a Nurture Campaign
Do you want to know how to begin nurturing leads as soon as a webform submission is sent? Here’s how PowerWebForm and PowerNurture can help when successfully linking to one another.

Introducing PowerSchedule, a New PowerPack Add-on for Microsoft Dynamics 365
Schedule and manage classes, sessions, and registrations in Dynamics 365 with our latest PowerPack add-on.

How PowerHashTag Can Keep You Organized While Providing Details on Contacts and Leads
Learn how PowerHashTag can help you keep CRM data clean and provide a way to store information in an organized, searchable fashion.

PowerSurveyPlus and Excel Templates: A Match Made in Reporting Heaven
Customer engagement. It’s a simple pairing of words that can mean so much to so many organizations, both large and small. When it comes to 1:1 engagement and gaining real

Introducing PowerChat, a PowerPack Add-on for Microsoft Dynamics 365
We are excited to announce the latest addition to the PowerPack Add-on family, PowerChat! If you haven’t heard, we have released a brand new PowerPack Add-on to change the way

The CRM Minute: Tee Up Some Fun with PowerPack Add-ons [VIDEO]
Welcome to The Masters Golf Tournament! Not really, just another day of dominating the world of Dynamics 365. However, in today’s episode of The CRM Minute, hear from Kyle about how

PowerEmail vs. PowerMailChimp the Ultimate Showdown
You may have noticed that we offer two PowerPack marketing add-ons focused around email communication. In this blog, we will compare our Add-ons PowerEmail and PowerMailChimp and discuss the benefits

Double Opt-In With PowerWebForm
The latest version of PowerWebForm has been enhanced to include a double opt-in option for web form entries. This blog will walk you through what double opt-in means, the benefits

6 Reasons YOU Should be Using PowerGlobalSearch
PowerGlobalSearch is one of our most popular PowerPack CRM Add-Ons for Dynamics 365. Individuals who are not familiar with the robust functionality that PowerGlobalSearch has to offer, often ask the

Dear Joe – Can I Populate Web Form Fields with CRM Data?
Dear Joe – We currently user PowerWebForm on our website and are looking to create an RSVP form for our annual gala. Even though we use PowerWebForm to dedupe submissions,