Creating Your Customer Care Dream Team
Organizations big and small, across all industries, are refocusing on customer care strategies. Does your customer care strategy take you the distance?
Spring Update Webinar Series for Dynamics 365
In this Spring Update webinar series for Dynamics 365, we’re pulling in our experts from around the globe to showcase the most exciting changes!

Marketing Automation Landscape and Microsoft Dynamics 365
Today, we will only worry about marketing automation platforms. The applications must be feature rich and most importantly have an organizational strategy centered on Microsoft Dynamics 365 and bridging the gap between marketing and sales teams.

How to Automatically Send a Webform Submission to a Nurture Campaign
Do you want to know how to begin nurturing leads as soon as a webform submission is sent? Here’s how PowerWebForm and PowerNurture can help when successfully linking to one another.

Dynamics 365 July 2017 Update: Event Management
In the Dynamics 365 for Marketing July 2017 Update, Microsoft has added the Event Management module that builds on existing marketing capabilities to help event organizers plan, manage, and process events.

Introducing PowerChat, a PowerPack Add-on for Microsoft Dynamics 365
We are excited to announce the latest addition to the PowerPack Add-on family, PowerChat! If you haven’t heard, we have released a brand new PowerPack Add-on to change the way

PowerEmail vs. PowerMailChimp the Ultimate Showdown
You may have noticed that we offer two PowerPack marketing add-ons focused around email communication. In this blog, we will compare our Add-ons PowerEmail and PowerMailChimp and discuss the benefits

The CRM Minute: It’s Time to Get Excited About Microsoft Social Engagement [VIDEO]
Microsoft Social Engagement is a tool designed for listening, analysis, and engagement. All around social and all in one place. It provides customer service teams, marketing teams, and sales teams an

Color me CRM: Matching Theme and Logo Colors in Dynamics CRM
So you’ve just used theme functionality in Dynamics CRM to put your company’s logo up in the navigation bar, but you’re not sure how to match the color of the

PowerObjects Proudly Presents: How PowerObjects Uses Microsoft Dynamics CRM for Lead Gen
Are your sales and marketing teams stuck in individual silos? At PowerObjects, we use Microsoft Dynamics CRM to join our teams together with one goal: Lead Generation. Leads are the

The CRM Minute: The PowerObjects Blog Kicks it Up a Notch [VIDEO]
Our PowerObjects blog is probably one of the BEST Dynamics CRM blogs in the community, and in 2016, we gave it an extreme makeover! Featuring a better user experience, related

How We Get Marketing and Sales to Play Nice—with CRM as the Parent in Charge
In theory, your marketing and sales departments should be one big happy family. In reality, it can seem more like siblings who love each other but have some major differences.