Enhancing Customer Experience with PowerApps and Chatbots
November 7, 2018

In this blog, we discuss how to enhance your customer experience with PowerApps and Chatbots to provide your team with the right info at the right time.

Delivering a Better Customer Experience with Dynamics 365
September 19, 2018

It’s more important than ever to provide an excellent customer experience to earn customer loyalty. Is your organization working with the right tools?

Empowering Your Team with Microsoft Flow
September 5, 2018

In today’s blog, we share some resources to help you get a better understanding of the benefits and capabilities of Microsoft Flow.

Common Call Center Metrics for Dynamics 365
August 7, 2018

In this blog, we share some common call center metrics and baseline KPIs used in Dynamics 365 customer service implementations.

Using Customization Files for Deploying Custom Code
July 26, 2018

Read this blog to learn how to use Customization Files in Microsoft Dynamics 365 and USD to deploy custom code without trouble!

PowerApps Hackathon Event Recap
July 12, 2018

PowerObjects hosted a company-wide PowerApps hackathon to demonstrate the rapid development capabilities of Microsoft PowerApps.

Learn, Use, and Manage Microsoft Flows with these 2018 Updates
July 10, 2018

In this blog, we share a few of our favorite updates to Microsoft Flow, including: Microsoft Team Integration, Approvals, Sharing Flows, and the Flow Documentation site!

Customers Can Make or Break Your Brand, the Proof is in the Numbers
June 27, 2018

As the customer service industry transforms, companies must shift the way they interact with customers and the proof is in the numbers.

See the KPIs that Dynamics 365 is Generating for Moneris
June 21, 2018

Learn about the KPIs that Microsoft Dynamics 365 is generating for Moneris and their customer service call center and field service interactions.

Setting Up Surveys with Voice of the Customer
June 8, 2018

In this blog, we walk through getting started with Voice of the Customer in Microsoft Dynamics 365 and setting up a survey.

The ABCs of Effective Communication with Microsoft Solutions
June 7, 2018

Digital transformation is a focus for companies as they start to address pain points across business processes – here’s how Microsoft solutions can help!

Dynamics 365 Spring 2018 Update: What’s New in PowerApps and Flow?
May 30, 2018

In this blog we share three reasons why you should get excited about the spring 2018 updates to PowerApps and Microsoft Flow!