CRM Blog Microsoft Dynamics 365

In this blog, we discuss how to enhance your customer experience with PowerApps and Chatbots to provide your team with the right info at the right time.

It’s more important than ever to provide an excellent customer experience to earn customer loyalty. Is your organization working with the right tools?

In today’s blog, we share some resources to help you get a better understanding of the benefits and capabilities of Microsoft Flow.

In this blog, we share some common call center metrics and baseline KPIs used in Dynamics 365 customer service implementations.

Read this blog to learn how to use Customization Files in Microsoft Dynamics 365 and USD to deploy custom code without trouble!

PowerObjects hosted a company-wide PowerApps hackathon to demonstrate the rapid development capabilities of Microsoft PowerApps.

In this blog, we share a few of our favorite updates to Microsoft Flow, including: Microsoft Team Integration, Approvals, Sharing Flows, and the Flow Documentation site!

As the customer service industry transforms, companies must shift the way they interact with customers and the proof is in the numbers.

Learn about the KPIs that Microsoft Dynamics 365 is generating for Moneris and their customer service call center and field service interactions.

In this blog, we walk through getting started with Voice of the Customer in Microsoft Dynamics 365 and setting up a survey.

Digital transformation is a focus for companies as they start to address pain points across business processes – here’s how Microsoft solutions can help!

In this blog we share three reasons why you should get excited about the spring 2018 updates to PowerApps and Microsoft Flow!